About AlisQI
AlisQI is an easy to implement and integrate, flexible and cloud based Quality Management platform. We enable manufacturing companies to make their Quality Management data driven, automated and integrated. More than 160 factories on all six continents use our platform for Quality Control, Quality Assurance and EHS management. We help our customers to reduce waste by up to 15%, increase their quality level and save up to 20% on time.
As we continue to grow, we are expanding our team. We are looking for people that, like ourselves, are smart, pragmatic, and direct but on a mission! As we are looking to create a diverse culture, we explicitly invite women and people of color to react.
About the job
AlisQI prides itself on a happy customer base, and a product implementation that is considered intuitive and straightforward by our customers. This is due to the unique combination of our no-code technology and implementation methodology that aims to empower our customers. Our customer reviews are testament to that. We strongly believe in fostering a Culture of Quality and using Cost of Quality as a tool for the quality function to express their business impact.
To continue to delight our expanding customer base, we are looking for an Quality Management Consultant to make both new and existing customers successful, and further develop our best practices. This role is essential keep our customers happy and drive positive change by implementing and configuring solutions to achieve their business goals. The Quality Management Consultant is part of our Customer Success team.
As an Quality Management Consultant, you:
Serve as a trusted advisor to our customers
Onboard multiple new customers at single-plant and multi-plant projects
Manage all stakeholders and their expectations during onboarding
Make sure Quality Management is embedded both in the business processes and technical infrastructure of our customers
Are involved with larger accounts after onboarding to ensure their continued growth and success
Assist our Support team with resolution of customer configuration defects
Actively contribute to our best practices and service offerings
Channel customer feedback back into the organization