Quality Management Consultant (BNL)

About AlisQI

AlisQI is an easy to implement and integrate, flexible and cloud based Quality Management platform. We enable manufacturing companies to make their Quality Management data driven, automated and integrated. More than 160 factories on all six continents use our platform for Quality Control, Quality Assurance and EHS management. We help our customers to reduce waste by up to 15%, increase their quality level and save up to 20% on time.

As we continue to grow, we are expanding our team. We are looking for people that, like ourselves, are smart, pragmatic, and direct but on a mission! As we are looking to create a diverse culture, we explicitly invite women and people of color to react.

About the job

AlisQI prides itself on a happy customer base, and a product implementation that is considered intuitive and straightforward by our customers. This is due to the unique combination of our no-code technology and implementation methodology that aims to empower our customers. Our customer reviews are testament to that. We strongly believe in fostering a Culture of Quality and using Cost of Quality as a tool for the quality function to express their business impact.

To continue to delight our expanding customer base, we are looking for an Quality Management Consultant to make both new and existing customers successful, and further develop our best practices. This role is essential keep our customers happy and drive positive change by implementing and configuring solutions to achieve their business goals. The Quality Management Consultant is part of our Customer Success team.

 As an Quality Management Consultant, you:

• Serve as a trusted advisor to our customers

• Onboard multiple new customers at single-plant and multi-plant projects

• Manage all stakeholders and their expectations during onboarding

• Make sure Quality Management is embedded both in the business processes and technical infrastructure of our customers

• Are involved with larger accounts after onboarding to ensure their continued growth and success

• Assist our Support team with resolution of customer configuration defects

• Actively contribute to our best practices and service offerings

• Channel customer feedback back into the organization

About you

You are a good match to this role if you:

• Have a proven track record of project management in demanding mid-market Manufacturing environments

• Have good communication skills

• Have affinity and experience in the Quality Management domain (QA, EHS or QC) in multiple manufacturing companies

• Have a strong sense of the business drivers behind quality management, and dealings with senior stakeholders

• Are able to translate these business drivers into pragmatic processes and automation

• Have affinity with technology and enjoy finding good technical solutions to business problems

• Have a willingness to combine business oriented consulting with hands-on implementation

• You are based in the Netherlands

• You speak Dutch, German and English

What we offer

We are independent thinkers and expect our team to be independent as well. We strive to continuously improve ourselves and are always experimenting.

• We are a remote company, so you work from home, but of course constantly in touch with the team through Slack and Teams

• Just the right amount of travel: not so much that it’s a grind, but enough to make it interesting: visit customers where it makes an impact and join our monthly work together days

• We would love it if you are better at stuff than we are. Help us bring AlisQI to its next level of growth!

• Our customers operate in different time zones, so some flexibility in work timings is expected (and returned)

• We offer benefits including a pension plan, a good expense policy, and we will provide the budget to make your home office a good place to be.

Enough said. If you want to know more, let’s set up a call to meet each other.